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1. Q: Can I visit your factory ? A: We warmly welcome your visiting. Please kindly tell me your schedule before you come here, we will prepare to pick you up. Our factory is located in Hefei city. 2. Q: Could you please tell me your payment terms? A: Trade Assurance and LC; TT 30% deposit ,balance before shipping. 3. Q: Can I get some samples? A: We are honored to offer you samples for quality check. 4. Q: How can i get a sample with my logo? A: Please send us the design documents of logo,sample and logo cost will be paid by you. Sample cost will be returned after bulk order. 5. How long does it take until we can get your samples including shipping? A: 3-7 days. 6. Q: What's the delivery time? A: It usually takes about 5-20 working days to produce an order from MOQ to 5000 piece. But the exact delivery time might be different for different orders or at different time. 7. Q: How does your factory do regarding quality control? A: Quality is priority. We always attach great importance to quality control from the very beginning to the end of the production. Every product will be fully carefully examined before it's packed for shipment. Professional manufacturers of backpacks, cosmetic bags, shopping bags, handbags, cooler bag etc. We have excellent quality and service. If you have any problems,please do not hesitate contact us!